Training and Development
New job, new machines, new skills to learn. See how businesses train their people, from a quick word on the job to a full qualification, and why it keeps staff motivated and on the payroll.
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Getting better at the job 🎓
When someone starts a job, or the work changes, they need to learn. **Training** builds the skills to do a job well, and **development** helps a worker grow over time. Get it right and staff are more skilled, more motivated, and more likely to stay.
Ways to learn 📚
Training comes in several forms:
Formal or informal ⚖️
The same skill can be taught in very different ways.
Match each type 🔗
- Formal
- Informal
- Self-learning
- Ongoing
- Planned, structured learning such as a course
- Learning on the job by watching a colleague
- Learning on your own, such as an online course
- Training that continues throughout a career
Why bother training? 💡
Training costs time and money, so why do it? Trained staff work more **productively** and make fewer mistakes. They also feel more valued, so they are more **motivated** and more likely to stay. That lower level of staff leaving is called better **retention**.
Which is formal? 🎯
Which of these is an example of FORMAL training?
- A planned first-aid course with a certificate
- Watching a colleague to learn the ropes
- Asking a workmate a quick question
- Reading a manual at home in your own time
What training brings ✅
Select the TWO benefits a business gains from training its staff.
- Staff work more productively and make fewer mistakes
- Staff feel valued, so more of them stay
- Training is always free for the business
- Skills never need updating once learned
Match each idea 🔀
- Target setting
- Performance review
- Retraining
- Retention
- Agreeing clear goals for a worker to aim for
- A regular meeting to discuss how a worker is doing
- Learning new skills when the technology changes
- Keeping staff so that fewer of them leave
The review cycle 🪜
An interactive activity.
New machines 🔎
A factory installs new computer-controlled machines. What do the existing workers most need?
- Retraining to use the new technology
- No training, as they already have jobs
- A pay cut to help pay for the machines
- Replacing every worker with brand new staff
Training in words 🧩
Training that is planned and structured, like a course, is called _____ training, while learning on the job is _____ training. A regular meeting to review a worker is a _____ review. When technology changes, staff may need _____. Because trained staff feel valued and stay longer, training improves staff _____.
Spot the true statements 🖍️
An interactive activity.
Choose the training 🧭
An interactive activity.
Recommend a method ✍️
An interactive activity.