Financial and Non-Financial Motivation
Two shops pay the same, but in one the staff work hard and in the other they watch the clock. See how businesses motivate people, with money and without, and how to pick the method that fits the workforce.
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What makes people work? 🌟
Two shops pay the same, but in one the staff are cheerful and work hard, and in the other they watch the clock. The difference is **motivation**: what makes people want to work well. Motivated staff are more **productive**, and a business that motivates people finds it easier to keep them. This module looks at how businesses do it.
Words to know 📖
Four ideas run through this module:
Two ways to motivate ⚖️
Businesses motivate staff in two broad ways.
Match each method 🔗
- Commission
- Promotion
- Job rotation
- Autonomy
- Pay linked to how much you sell
- Being moved up to a more senior, better-paid role
- Moving between different tasks to add variety
- Being given more control over how you work
Why it matters 📈
Why does motivation matter to a business? Motivated staff work harder and produce more, so **productivity** rises. They also take fewer days off and are less likely to leave, which improves **retention** and cuts the cost of hiring and training replacements.
Financial or not? 🎯
Which of these is a NON-FINANCIAL method of motivation?
- Giving a worker more autonomy over their tasks
- Paying a bonus for hitting a target
- Paying commission on each sale
- Promoting a worker to a better-paid job
Spot the non-financial ✅
Select the TWO non-financial methods of motivation.
- Job rotation, moving between different tasks
- Job enrichment, adding more challenging tasks
- A bonus for good performance
- Fringe benefits such as a company car
Match each reward 🔀
- Remuneration
- Bonus
- Job enrichment
- Fringe benefits
- The basic pay a worker receives for the job
- An extra one-off payment for good work or hitting a target
- Being given more challenging, rewarding responsibilities
- Non-cash extras such as a company car or staff discounts
The road to promotion 🪜
An interactive activity.
Pick for the workforce 🔎
A call centre keeps losing low-paid staff who leave for better wages elsewhere. Which method is most likely to help keep them?
- Better pay and a bonus for staying
- Rotating them between the same low-paid tasks
- Doing nothing and hoping they stay
- Making them work longer hours
Motivation in words 🧩
Paying a worker for the job they do is called _____. An extra reward for hitting a target is a _____, while pay linked to sales is _____. Giving a worker more control over their work is called _____. All of these methods aim to raise staff _____.
Spot the true statements 🖍️
An interactive activity.
Choose the method 🧭
An interactive activity.
Recommend and justify ✍️
An interactive activity.