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The Recruitment Process

A vacancy opens. Now what? Meet the roles a business recruits for, the documents that describe the job, and the choice between hiring from within or from outside.

⏱️ 16 min 🎯 14 activities
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What you'll cover

Filling a vacancy

When a business grows, or a worker leaves, it has a vacancy to fill. Recruitment is how a business finds and chooses the right person for a job. Get it right and the new worker fits the role and the team. Get it wrong and the business wastes time and money. This module is about doing it well.

Who does what

A business recruits for jobs at different levels:

Two places to look

A business can fill a vacancy from inside or from outside.

Match each role

  • Director
  • Senior manager
  • Supervisor
  • Support staff
  • Sets the overall direction and strategy
  • Runs a department and makes big decisions
  • Leads a team and its day-to-day work
  • Helps others do their jobs, such as admin or IT

The recruitment documents

Before advertising, a business writes two documents. A job description lists the duties and tasks of the role. A person specification lists the skills, qualities and experience the ideal person needs. Candidates reply with an application form, filled in for that job, or a CV, a summary they write of their own experience and skills.

Name the document

Which document sets out the duties and tasks that a job involves?

  • Job description
  • Person specification
  • Application form
  • CV

Match each document

  • Job description
  • Person specification
  • Application form
  • CV
  • Lists the duties and tasks of the role
  • Lists the skills and qualities the ideal person needs
  • A form a candidate completes for one specific job
  • A summary a candidate writes of their own experience

Recruiting from within

Select the TWO benefits of recruiting internally, from within the business.

  • It is usually cheaper and faster
  • The business already knows the person and their work
  • It always brings in fresh ideas from outside
  • It gives the widest possible choice of people

Order the process

Put the steps of filling a vacancy into a sensible order.

  • Identify the vacancy that needs filling
  • Write the job description and person specification
  • Advertise the job, internally or externally
  • Read the applications and shortlist candidates
  • Interview the shortlist and appoint the best person

Widen the search

A business wants the widest choice of candidates and some fresh ideas from outside. Which method suits this best?

  • External recruitment
  • Internal recruitment
  • Promoting an existing worker
  • Not recruiting at all

Recruitment in words

A _____ lists the duties of a job, while a _____ lists the skills the ideal person needs. Recruiting from within the business is called _____ recruitment, which is usually cheaper. Recruiting from outside gives a _____ choice of people. A candidate can apply by sending their own _____.

job description person specification internal wider CV application form external narrower director vacancy

Recruiting

Tap the TWO statements that are TRUE.

  • A job description sets out the duties and tasks of a role.
  • Internal recruitment fills a vacancy with someone already in the business.
  • A person specification lists the duties of the job.
  • External recruitment always costs less than internal recruitment.
  • A CV is written by the business, not the candidate.

Make the call

Help each business make a recruitment decision. Choose each time.

  • A shop wants to fill a supervisor job quickly and cheaply, and it has a strong team already. What suits best?
  • A tech firm needs brand new skills that no current worker has. What suits best?
  • Before advertising, the business must set out exactly what the job involves. Which document does this?

Recommend a method

A growing bakery needs to fill a new team-leader job. Recommend whether it should recruit internally or externally, and justify your choice.

  • State whether you would recruit internally or externally
  • Give two reasons for your choice
  • Explain one drawback of the method you chose
  • Name the document that would set out the duties of the job